Why Do We Scare Away Customers

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This article by Rick Roberge got me thinking about customer service and good salesman lately. He was talking about why customers feel compelled to leave false info to organizations and how it was conditioned by poor and abusive sales and marketing techniques. My wife and I went shopping for a new used car. There is […]

Back To Baby Steps

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Ok, so it has been a couple of weeks since my last post. I have a good excuse, but that is exactly what it is, an excuse. I could have found the time to write, but I chose to give in to “the resistance”, as Steven Pressfield calls it. This is how it goes sometimes. […]

Learning To Fly

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This week, I will start a new chapter in my life. I fly to Mission Viejo, CA to begin training for my position as the south Central Regional Sales Director with PropertyRoom.com . That is a huge step for me, since I used to be afraid to fly, and this new position requires travel. I […]

Easy Living

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The real easy button? That would be hard work. Have you ever done something that just seemed too easy? Like closing a deal on the first call? Or even getting a meeting with the decision maker on the first call, and then an agreement to move forward? I think we feel like the things we […]